Comcast declined to extend and also refused fair and normal business terms for the distribution of Peacock. We asked Comcast to extend our existing arrangement for their TV Everywhere channels as-is so that they remain accessible while we continue to work towards a Peacock agreement.

Roku’s goal is to bring you a wide selection of content and to help content producers build large audiences. While these NBC TV Everywhere apps represent a very small number of streaming hours on our platform, we believe they are convenient to people who use them, especially when so many Americans are at home.Ĭomcast is removing these channels in order to try to force Roku to distribute its new Peacock service on unreasonable terms. This is deeply disappointing and the wrong way to treat subscribers, many of whom are Comcast customers, who pay to access these channels via their cable TV subscriptions and now will no longer be able to view these TV Everywhere channels on Roku, their platform of choice. Comcast may require Roku to delete these channels as early as this weekend. TV Everywhere channels allow Roku users to stream channels that are part of the traditional Pay TV package they subscribe to. The letter sent to Roku customers can be found below.Ĭomcast informed Roku that they plan to take away consumers’ access to NBCUniversal’s TV Everywhere channels on the Roku platform. Roku's unreasonable demands ultimately hurt both their consumers and their consumer equipment partners to whom they've promised access to all apps in the marketplace.' 'We are disappointed Roku is removing its users' FREE access to NBCUniversal programming - 11 network apps, 12 NBC Owned Station apps, 23 Telemundo Owned Station apps - and continues to block access to the only free premium streaming service available in the market, Peacock. RELATED: Peacock: NBCUniversal Streamer Surpasses 15 Million Users While these NBC TV Everywhere apps represent a very small number of streaming hours on our platform, we believe they are convenient to people who use them, especially when so many Americans are at home.' 'This is deeply disappointing,' Roku said in a statement, 'and the wrong way to treat subscribers, many of whom are Comcast customers, who pay to access these channels via their cable TV subscriptions and now will no longer be able to view these TV Everywhere channels on Roku, their platform of choice. NBCUniversal, the parent company of Peacock, has threatened to pull its NBCU apps from Roku devices over a dispute regarding the new streaming service.

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